Shipping policy

Shipping Policy

At Amen Apparel, we carefully prepare and dispatch each order to ensure it arrives safely and in excellent condition.

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and public holidays).

• Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Shipping Method

• All orders are shipped via Australia Post.

• Delivery timeframes are estimates provided by Australia Post and may vary depending on location, peak periods, or unforeseen delays.

Delivery Timeframes (Estimated)

• Australia: 2–7 business days after dispatch

• International: Delivery times vary based on destination and customs processing

Amen Apparel is not responsible for delays caused by Australia Post, customs clearance, or factors outside our control.

Shipping Costs

• Shipping costs are calculated at checkout and are non-refundable.

• Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is correct at checkout.

• Amen Apparel is not responsible for orders delivered to an incorrect address provided by the customer.

• Orders returned to us due to incorrect or incomplete address details may incur additional shipping fees to resend.

Lost or Delayed Parcels

Once an order has been handed over to Australia Post, responsibility for delivery lies with the carrier. If your parcel is delayed or missing, we will assist where possible by lodging an inquiry with Australia Post using your tracking information.